Changing the Conversation: The 17 Principles of Conflict Resolution (Record no. 10724)

MARC details
000 -LEADER
fixed length control field 00397nam a22001337a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 161007b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-1781254691
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 1
Classification number 380
Item number 6846
100 ## - MAIN ENTRY--PERSONAL NAME
9 (RLIN) 1714
Personal name Dana Caspersen
245 ## - TITLE STATEMENT
Title Changing the Conversation: The 17 Principles of Conflict Resolution
Medium ENGLISH
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Profile Books Ltd
Date of publication, distribution, etc 2015
300 ## - PHYSICAL DESCRIPTION
Extent THICK,PAPERBACK
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Date last borrowed Copy number Price effective from Koha item type Public note
    Dewey Decimal Classification     Non-fiction eps-library eps-library General Stacks 01/21/2017 11 380 6846 6846 11/21/2023 11/09/2023 1 01/21/2017 Books You can't change how other people act in a conflict, and often you can't change your situation. But you can change what you do. Changing the Conversation is a graphic, two-colour manual that teaches essential strategies for resolving conflict in your life. Breaking the process down into 17 easy-to-grasp principles, it shows how you can facilitate listening and speaking, build useful dialogue and look for ways forward.Clearly explained, and filled with real-life examples and practical exercises that allow you to test the strategies as you read, Changing the Conversation will show you how to step out of destructive patterns, discover new ways to approach problems, create useful dialogue in difficult situations, and find long-lasting solutions for conflicts.